network controller driver is not installed and wireless is not listed in hp 2000-2116tu

[S1CkDuD3]

Hi Paul,

I have just bought a HP laptop myself( HP Pavilion 17 Notebook) and I have the same issues.

I would be glad If you could help me. My operating system is:  Windows 7 Professional 64 bit. My Hardware IDs are:

Network Controller:

PCI\VEN_10EC&DEV_8179&SUBSYS_197D103C&REV_01
PCI\VEN_10EC&DEV_8179&SUBSYS_197D103C
PCI\VEN_10EC&DEV_8179&CC_028000
PCI\VEN_10EC&DEV_8179&CC_0280

PCI Device:

PCI\VEN_10EC&DEV_5229&SUBSYS_1984103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1984103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

SM Bus Controller:

PCI\VEN_10EC&DEV_5229&SUBSYS_1984103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1984103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

Universal Serial Bus (USB) Controller:

PCI\VEN_1022&DEV_7814&SUBSYS_1984103C&REV_09
PCI\VEN_1022&DEV_7814&SUBSYS_1984103C
PCI\VEN_1022&DEV_7814&CC_0C0330
PCI\VEN_1022&DEV_7814&CC_0C03

Uknown Device:

ACPI\HPQ6007
*HPQ6007

Even If It says that I don't have a driver for Network Controll, I have downloaded and installed a Ehernet driver myself( I think It's NDIS 6.20 Miniport driver Windows 7(64-bit), Realtec Family Controller) and I can access the Internet via Wired LAN (but still cant Wireless).

Anyway, I am looking forward to your response, thanks in advance 🙂

PS: I searched on all this topic's pages but I coudnt find my Hardware ID at network controller, so I had to ask you 😛

Best Regards,

S1CkDuD3.

[jawfreak2]

what do i do

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@Paul_Tikkanen wrote:

Hi:

Go back to the device manager and click on the devices that need drivers one at a time.

Then click on the Details tab. Now you will see a Properties drop down list. Drop down on that and select the second item (Hardware ID's).

Post the top string of characters you see in the window.

Those will ID the type and model of the missing devices and I will send you the links to the drivers you need.

Paul

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[Paul_Tikkanen]

Hi:

Below are the links to the drivers you need for your HP Pavilion 17 Notebook:

First install the AMD chipset driver and reboot.  That should install the smbus controller.  You only want and need the first file on the list.

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

Next, install both of these drivers to get the USB 3.0 controllers installed.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

Network Controller:  This is for the wireless card. The other driver installed the Ethernet Controller (wired adapter).

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

PCI Device:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

Unknown Device:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124661-1&cc=us&dlc=en&lc=en...

[S1CkDuD3]

Hi again,

Firstly, thanks a lot for your QUICK response 😄

Secondly, I did as I was told and all drivers are right, except for the one for the PCI Card, when I try to install It, It says that the driver was not installed successfully even If the setup said It was installed(but I guess It does not matter)

Do you have another driver to suggest me for the PCI? Thanks again for your help.

Best Regards,

S1CkDuD3.

[Paul_Tikkanen]

You're very welcome.

Try this one...you may need to reboot the PC to make sure the driver has completely installed.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103762-1&cc=us&dlc=en&lc=en...

[S1CkDuD3]

Yeah, that did the work, thanks a bunch Paul!

Thanks for your very quick responses and your concern and your precious time. I really appreciate It.

Best Regards,

S1CkDuD3.

[Paul_Tikkanen]

Anytime!

Glad to have been of assistance.

[Liviena]

Hello,

I kindly ask you to help with finding right drivers.

Hardware IDs for generic bluetooth adapter:

USB\VID_03F0&PID_311D&REV_0001
USB\VID_03F0&PID_311D

for base system device:

PCI\VEN_197B&DEV_2392&SUBSYS_167E103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_167E103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

Thank you very much in advance.

[Paul_Tikkanen]

Hi:

Go to your notebook's support and driver page, select the applicable operating system, download and install the following drivers for the following devices.

USB\VID_03F0&PID_311D&REV_0001 = Atheros Bluetooth Driver

PCI\VEN_197B&DEV_2392&SUBSYS_167E103C&REV_30 = JMicron Media Card Reader Driver

[filippppp]

hello, i am experiencing same problem.

i managed to install PCI simple communications controller but still have problems with network controller, ethernet controller, pci device and SM bus controller. i own hp-2000 notebook pc. purchased a day ago.

here's my info:

PCI\VEN_168C&DEV_0036&SUBSYS_217F103C&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_217F103C
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280

thank you!