screen says: www.hp.com/go/techcenter/startup

[npw05001]

Hello akim,

I see that you are having a problem with a start up error on your HP computer. I would like to help with this issue but I need some information.

Can you provide the model and product number of the computer? Here is a link that shows how to find that information.

Can you provide the full error message youa re receiving?

[Nagel36]

Nach langem Windows XP update in 18 Teilen ( !)fährt Computer nicht mehr hoch, sondern schaltet immer wieder ab.

F2 und F10 funktionieren nicht.

Was kann ich machen?

[molvic]

on startup my computor tells me that my cooling fan  is not working

[917320]

Thanks my computer is shuting down because of the fan not working. I sprayed it well with duster it really did not do a thing for it.

[npw05001]

Hello molvic,

I see that you are having problems with a cooling fan error on your computer. I would like to help with this issue but I need some information.

Can you provide the model and product number of the computer? Here is a link that shows how to find that information.

[npw05001]

Hello 917320,

Is there an error message given by the computer before it shuts down?

[Danah]

When I booted my Laptop on after being idle for a couple of days, the screen said to contact the hp.com/go/gechcenter/startup.  Before I did that, I did all the tests:  Smart Check and it failed. The following are the things that showed up during the Smart Check:  Failure ID:  RGDKBL-5A26N4-D002K-60F903

                                    Product ID: H121UA#ABA

                                    Hard Disk 1

I did the rest of the test:  Run-In Test-Failed

                                                  System Tune-Up - Failed

                                                  Hrd Disk Test-----Failed

                                                  Memory Test---- Passed

                                                  Battery Test-----Passed

                                                  BIOS Update - The system BIOS update failed.

                                                                               The System BIOS Rollbackc failed, and BIOS Update not available.

So can you tell me what is going on?  My computer Hard Drive was replaced in December of 2013.  What can I do?  Also, I noticed that my Laptop gets hot after maybe a half-an hour after I turned it on.  Is there a solution to my problem other than buying another Hard Drive?  Thank you............Danah

[npw05001]

Hello Danah,

I see that you are having problems with a start up error on your computer.

The smart check is giving off a message that indicates a failed hard drive. If you can boot into the BIOS by pressing the "F10" key on start up then hard drive replacement is most likely necessary.

[Jenifermikel]

My screen has been saying boot failure. Some times it comes up no hard disk found. I have open to f10 diagnostics after looking at other post. It is running short test? It's stating this will take 999 minutes? Is this a correct step?

[FormaT]

hello! 

please , I want format my pc