Can I remove older versions of Poly lens?

[drileyjr]

I need space on my boot partition can I remove older versions of Poly Lens from My PC?

[SteffenBaierUK]

Hello @drileyjr ,

welcome to the HP Poly community.

I am unsure what the question is about. do you have previous downloaded versions of Poly Lens stored on your PC together with an installed version? If yes then you can remove the old downloads.

Best Regards

Steffen Baier

[drileyjr]

Steffen,

Your response was close to my question.  I have two installed versions of Poly lens registered in Windows 10 pro.  Not downloads,  I am aware that downloaded binaries can be removed once installation has been completed.   I wanted assurance that i could reclaim boot partition space if I were to uninstall an older version of Poly Lens and that would not cause app functional issues because current versions do not utilize older version files.  Some programs when you install will remove the older version when installing a newer one.  Poly lens install did not do this, leaving the door open for the possibility that both versions need to remain.   Did that make my question clearer?

[SteffenBaierUK]

Hello @drileyjr ,

I am not an expert on Software installation but I doubt that removing both installations and re-installing only one version would free up a sufficient amount of hard drive space to worry about discussing this.

I suggest you contact our Support organization in your region if no other volunteers reply. Details are in my Signature.

Best Regards

Steffen Baier

[drileyjr]

Way to kick the can down the road Steffen.  Sounds like you might know where to find the answer.  I certainly don't because I'm asking you. I'll just assume I can uninstall the old version that will free up 293 MB on my surfacebook him and him and him and that only has 512GB drive and when one must live within such limited space 293 MB is a lot of space. 

[SteffenBaierUK]

Hello @drileyjr ,

as stated I am not a software developer. I am neither a Poly Lens developer. The correct escalation path has been outlined already.

In my role as a volunteer, yes I do not work as an employee in the community and all posts are answered and created in my personal spare time, I assume that worrying about 0.05% of hard drive space would not keep me awake at night. As suggested, delete both and only install the latest one as this should include all the fixes and functionality required to use for what you utilize Poly Lens.

Or you can wait for other volunteers to answer.

Best Regards

Steffen Baier

[drileyjr]

Apologies Steffen,

I thought I was communicating was HP/poly.  

[SteffenBaierUK]

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