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‎12-08-2021 08:31 AM

HP Recommended
Product: HP 2450
Operating System: macOS 11.0 Big Sur

Does anyone know how to complain about ink cartridge quality? I normally get 70-80 pages at the coverage I use, but this time I got 24 pages and it "ran out" £0.60 a page... appalling. Can I contact anyone to complain? Not a chance, typical faceless large company that make it impossible to speak to a support person. Anyone have any suggestions?

Category:
1 REPLY 1

‎12-24-2021 08:44 AM

HP Recommended

@Y6DDC

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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