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‎02-05-2024 04:14 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Missing print head ??

this is my 2nd hp 8600 plus with similar issue 

Category:
1 REPLY 1

‎02-05-2024 10:22 PM - edited ‎02-05-2024 10:24 PM

HP Recommended

The troubleshooting steps in the document here may help resolve the printhead errors on your Officejet Pro 8600 series printers.   If the first four steps do not resolve the issue you may need a new printhead.  In this case, before considering replacement of the printhead I would suggest going through Step 4 once more, but rather than just releasing and reseating the cartridge I would suggest removing the printhead assembly completely, then gently wipe the gold electrical contacts on the printhead and in the printer with a damp lint-free wipe.  Then replace the printhead in the printer and seat it firmly, then latch the printhead.


Bob Headrick,  HP Expert

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