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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: 300GSM CARD STOCK

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09-15-2024 11:48 AM
Hi,
I have the HP Envy 6432e All in One Printer, does anyone know if I can print on 300gsm card stock, if not, could you let me know what is the maximum weight that the printer can print on.
I am also having trouble to find a gloss high gsm card for the printer, if you can recommend, that would be great.
Thank you.
Solved! Go to Solution.
Accepted Solutions
09-15-2024 01:57 PM
Welcome to the HP English Community --
The short answer
No, the printer does not support card stock at 300 gsm.
AND
The Printer supports Index paper / HP Card paper to 200 gsm.
The printer supports 300 gsm photo paper --
Photo Paper is not card stock -- printer knows card stock is a different animal.
==================================================
Open
Product Specifications for the HP ENVY 6432e All-in-One Printer (223R3B)
Open Section Paper Handling
Media types | Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled |
Media weight supported (metric) | A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
========================================
Message Content References
-------------------------------------------
User Guide - HP ENVY 6400e All-in-One series
Page 18
Next,
EWS – Tray and Paper Management
Original EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model and EWS version Dependent: Advanced section
Click Apply to save changes
Example - EWS - Tray and Paper
EWS_9025_Preferences_Tray_and_Paper_Management_All_11
Job Sample - HP Smart - Windows - Simple PDF Print
HP_Smart_Win_PDF_Print_9
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP ENVY 6432e All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
09-15-2024 01:57 PM
Welcome to the HP English Community --
The short answer
No, the printer does not support card stock at 300 gsm.
AND
The Printer supports Index paper / HP Card paper to 200 gsm.
The printer supports 300 gsm photo paper --
Photo Paper is not card stock -- printer knows card stock is a different animal.
==================================================
Open
Product Specifications for the HP ENVY 6432e All-in-One Printer (223R3B)
Open Section Paper Handling
Media types | Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled |
Media weight supported (metric) | A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
========================================
Message Content References
-------------------------------------------
User Guide - HP ENVY 6400e All-in-One series
Page 18
Next,
EWS – Tray and Paper Management
Original EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model and EWS version Dependent: Advanced section
Click Apply to save changes
Example - EWS - Tray and Paper
EWS_9025_Preferences_Tray_and_Paper_Management_All_11
Job Sample - HP Smart - Windows - Simple PDF Print
HP_Smart_Win_PDF_Print_9
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP ENVY 6432e All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"