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‎02-01-2021 08:45 PM

HP Recommended
Product: HP OfficeJet 8600
Operating System: Microsoft Windows 10 (32-bit)

i've had no issues with my printer until about a week ago

 

i have no errors on the screen but when I try to print it sounds like it cycles for almost 2 minutes with the cartridges moving back and forth (like it is cleaning)  then it eventually prints

 

i haven't made any changes in the settings, drivers are up to date, i've turned printer on/off

 

this is driving me crazy and I don't want to get a new printer

 

any suggestions on what could cause this?

 

Thank you,

Category:
1 person had the same question
3 REPLIES 3

‎02-01-2021 11:38 PM

HP Recommended

Any chance that it initially tries to feed a page and fails? If so, the pickup rollers might need to be cleaned.

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‎02-02-2021 10:24 AM

HP Recommended

never thought about that - thank you

 

is it possible for me to do that myself?

 

Mike

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‎02-02-2021 11:04 AM

HP Recommended

tried it - unfortunately that didn't work

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