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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: 8720 won.t accept new blue HP ink

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08-30-2023 05:06 PM
"There is a problem with the ink supply system. Try replacing affected cartridge w different non empty cartridge. If message reappears again record message and contact HP" I have with 2 new HP cartridges and still this error message. Please help.
09-02-2023 05:27 AM
Hi @77777772
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing supply system error / issue.
To isolate the issue, I would request you to elaborate the defect you are referring to.
Meanwhile, you can perform the steps mentioned in this link.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee