902 Ink recall

[Sandybeach1]

After a few attempt to get 902 ink, I finally ordered and received today from HP website- the 3 pack color.  My question is, somewhere on a community message board I saw that the recall was for colored ink (cyan and yellow) manufactured in Malaysia and with expiration dates of 4/1/22-9/18/22.  The ink I just received is dated August 2022 so falls into this category.  Is think ink safe to use?  I don't want to screw up my printer?  Should I return it?

[Jay_G24]

Hi @Sandybeach1,

I'd like to help!

I’d recommend you contact HP Phone Support in your region for replacements

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

Have a great day! 

And, Welcome to the HP Support Community. 

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