925 XL Outdated cartridge

[Richard1504]

I bought a two pack of the 925XL HP cartridge from Amazon.  I used the first one, and then when it ran out I put the second one in and the printer told me it was outdated.  I finally talked to some HP guy (I suspect a call center in India) and he was clueless.  After a too long call he told me that "I am sorry to tell you that your cartridge is outdated and cannot be used". I told him it was the same package and the same cartridge as the one that was in my printer.  Tough. luck..  no resolution.      The printer reads a code on the cartridge and if it is "out of date" then it blocks the cartridge from being used.  Otherwise it is a perfectly good cartridge.    He blamed it on Amazon for selling me an older cartridge, but said that unless I bought it from HP, there would be no resolution.. My next printer will NOT BE HP !!!    I have heard that is you do not subscribe to their printer ink program this also happens.     

[Betty0610]

@Richard1504

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