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I removed ink cartridges to clean and fix back now I need to realign the printer cause it’s not printer on paper now problem is I don’t use the hp smart app cause my phone doesn’t support the app use another app for printing instead and my printer in a deskjet 2700 it’s has no display screen so how do I do this manually 

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Hi @Erigga,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

To manually align the print head on your HP DeskJet 2700, follow these steps:

1. Load Paper

  • Make sure you have A4 or Letter-sized plain paper loaded into the input tray of the printer.

2. Press and Hold the "Cancel" Button

  • With the printer powered on, press and hold the "Cancel" button (the red button with a triangle inside) on the printer for about 3-5 seconds.

3. Initiate the Alignment Process

  • After holding the "Cancel" button, the printer should start printing an alignment page.
  • Once the page is printed, do not remove the paper yet.

4. Place the Alignment Page on the Scanner

  • Open the printer's scanner lid.
  • Place the alignment page (printed by the printer in step 3) face-down on the scanner glass, aligning it with the indicated corner (usually top-left corner).

5. Press the "Resume" Button

  • Press the "Resume" button (green button with a checkmark) to begin the alignment process.

6. Wait for Alignment to Complete

  • The printer will scan the alignment page and adjust the print head.
  • Once done, the alignment process is complete, and the printer should be ready to print without any alignment issues.

If This Doesn’t Work:

  • Ensure the cartridges are seated properly, and make sure that the paper is properly aligned in the tray.
  • You can also try restarting the printer and repeating the alignment process.

Let me know how it goes, and if you encounter any issues!

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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