• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-09-2026 12:12 AM

HP Recommended
Operating System: Microsoft Windows 11

The printer was working good.  Blinking light on Black cartridge. Replaced the cartridge. Now it is not working

 

Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-11-2026 04:57 AM

HP Recommended

Thank you for your information. Our Printer is HP Ink Tank Wireless 415. Now it is working good. Thanks a lot

View solution in original post

Reply
Was this reply helpful? Yes No
3 REPLIES 3

‎05-10-2026 10:17 AM

HP Recommended

Hi @SAAC1,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

Meanwhile, you can try the below steps:

  1. Reconnect the printer and then reinstall the printer driver.
  • Go to Start > Settings > Bluetooth & devices  > Printers & scanners to **** find the printer and remove it.
  • After removing your printer, add it back by selecting Add device > Wait for your device to find nearby printers, choose the one you want, then select Add device.
  1. Run the System File Checker again.

Press and hold Windows+X to run Windows PowerShell (Administrator) and run the following commands respectively in sequence:

sfc /SCANNOW

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-image /RestoreHealth

Allow the process to finish and see if it solves any problems. Restart the device later.

Feel free to keep me informed.

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No

‎05-11-2026 04:57 AM

HP Recommended

Thank you for your information. Our Printer is HP Ink Tank Wireless 415. Now it is working good. Thanks a lot

Reply
Was this reply helpful? Yes No

‎05-11-2026 01:50 PM

HP Recommended

Hi,

 

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

 

Kuroi_Kenshi

Best Regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.