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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Photosmart All-in-one D110a
macOS 10.15 Catalina

Please help.

My black ink has not been working when I print things out. My tricolor works fine. I have tried cleaning the cartridges (numerous times), aligning them, printing quality report, as well as replacing the cartridge with a new one completely. Still, with all those things I've tried, I cannot get the black ink to work. Any ideas? 

 

I really don't want to have to buy a new printer since everything else seems to be working fine besides the black ink.

1 REPLY 1
HP Recommended

MY Black ink is printing blank pages. I ran all tests and replaced the ink cartridge. Help.

 

Thank you

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