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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: Black marks down right side of printed pages.

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02-15-2022 09:39 AM
Experiencing black splotches of toner down the right side of printed pages. Product is HP Laserjet Pro M118dw. Could weight of paper being used be the issue? I use this printer to print business checks, which are probably a slightly heavier bond.
Thanks.
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Accepted Solutions
02-15-2022 06:45 PM
Are the splotches evenly spaced and identical or are they random? Media will not typically cause this type of issue, it is usually related to a failure of toner control measures built into the cartridge or drum unit.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
02-15-2022 06:45 PM
Are the splotches evenly spaced and identical or are they random? Media will not typically cause this type of issue, it is usually related to a failure of toner control measures built into the cartridge or drum unit.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
02-16-2022 06:57 AM
Yes, they are identical, and they build up in saturation of toner as I print more copies - they get darker until they eventually max out. Would you then just recommend trying new drum and/or cartridge then? Thank you.
02-16-2022 07:40 AM
I will see if I can locate a repetitive defect chart. You then measure the distance between repeating marks and the exact cause of the issue will be shown.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.