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‎01-26-2024 06:14 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283cdw

We just purchased this printer from Costco.  Full color prints have a blue stripe along the right edge of the sheet.  I triggered the "Cleaning Page".  This caused the blue stripe to fade, but not totally.  I triggered the Cleaning Page 4 more times.  There is still a faint blue hue along that right edge.  I also updated the firmware.

 

This is a brand new printer.  Should I return it to Costco?  A brand new printer shouldn't have issues like this.  

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