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‎02-06-2021 09:04 AM

HP Recommended

Hi,

 

Thanks for reply. Just to clarify few things regarding my multiple printers and ink from HP.

 

Problem started 5 days ago or so with my HP ENVY Photo 7134 I had it enrolled to HP ink and everithing was fine with the edge up to that point. I had this issue out of nowere and I contacted HP who was very useful and kind to even connect to my laptop and do watever it took to get it back working. Unfortunately this didn't went well and the said it could be the cartrages and they sent me some new.

 

In the meantime I tought I should try to print on my old HP Deskjet 3632 printer these cards and it didn't work!

 

I tought I should go and buy a new printer because I desprately needed the cards.. after a quick reserch and advice from my local tech shop I ended up buying the HP Smart Tank Plus 555.. guess what when I tried to print my card didn't work.

 

I contacted HP for my 555 and they requested some pictures of the issue and the ink bottles and I didn't heard anything since.

 

Yesterday I received the ink for my HP ENVY Photo 7134 and after I replace it and align + reinstall + hard restart (unplug) same issue.

 

Also I've been adviced to buy some HP paper and try, I did order it and I am waiting for a delivery tomorrow.

 

I will try to get hold of a different size paper as well.. so far it didn't work for A4 and A5.

 

Hope this make sense.

 

Thanks in advance for your help.

 

Regards,

 

Andrei

 

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