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HP OfficeJet 5252 All-in-One Printer
Microsoft Windows 10 (64-bit)

Purchased floor model OfficeJet 5252 and it did not come with Setup carriages. Brand new 63 tri-color and 63 black are not recognized by the printer. Please advise.

2 REPLIES 2
HP Recommended

Hi @MVarrone
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing setup cartridge issues on your HP printer.

 

Please follow the steps listed below to initialize the printer using the regular cartridges purchased from the store.

 

  1. Touch the Home button once, then the Back button twice, then the Home button once.
  2. Open the ink cartridge access door, and then close it. A Load Paper message displays on the control panel display, and the printer begins initializing.
  3. If the initialization does not begin, repeat steps 1 and 2 until it does. 
  4. Follow the prompts on the control panel display to complete initialization.

Option#1 is Back & Option#2 is Home in the above picture.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rainbow23 - HP Support.
HP Recommended

Still can not get it to bypass the command for the set up cartridges

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