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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Bypass OfficeJet 5252 Startup Cartridges Issue

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10-22-2022 01:20 PM
Purchased floor model OfficeJet 5252 and it did not come with Setup carriages. Brand new 63 tri-color and 63 black are not recognized by the printer. Please advise.
11-05-2022 08:46 AM
Hi @MVarrone
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.
I see that you are facing setup cartridge issues on your HP printer.
Please follow the steps listed below to initialize the printer using the regular cartridges purchased from the store.
- Touch the Home button once, then the Back button twice, then the Home button once.
- Open the ink cartridge access door, and then close it. A Load Paper message displays on the control panel display, and the printer begins initializing.
- If the initialization does not begin, repeat steps 1 and 2 until it does.
- Follow the prompts on the control panel display to complete initialization.
Option#1 is Back & Option#2 is Home in the above picture.
Hope this helps.
Take care and have a good day.
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