Bypass Use SETUP cartridges envy 5000 series

[Andrej1337]

Hello, everyone,

I bought a used HP ENVY 5010. When starting, the printer now wants to have the setup cartridge, which I don't have.
Unfortunately, I have not yet been able to find an article describing to bypass the way for an HP Envy 5000. Maybe someone can help me.

Many thanks and best regards from Hamburg (Germany

[Jay_G24 · Accepted solution]

Hi @Andrej1337,

I'd like to help!

I understand you are receiving a "use setup cartridges" error.

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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