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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- CARTRIDGES BLOCKED BY THE PRINTER FIRMWARE

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03-15-2024 04:11 PM
This message keeps coming up and I would like to continue using the same compatiable cartridges that I have been using, PLEASE SEND ME THE MOST updated FIRMWARE or let me know where I can obtain information.
The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip. This printer is intended to work only with new or reused cartridges that have a new or reused HP chip. Replace the indicated cartridges to continue printing.
03-16-2024 11:34 AM
The HP PageWide Pro 447dn multifunction Printer uses Dynamic Security. You can get the latest firmware from the download page here.
Please be aware of the following:
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