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Guidelines
Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP PageWide Pro 477dn Multifunction Printer

This message keeps coming up and I would like to continue using the same compatiable  cartridges that I have been using, PLEASE SEND ME THE MOST updated FIRMWARE or let me know where I can obtain information. 

 

The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip. This printer is intended to work only with new or reused cartridges that have a new or reused HP chip. Replace the indicated cartridges to continue printing.

1 REPLY 1
HP Recommended

The HP PageWide Pro 447dn multifunction Printer uses Dynamic Security.  You can get the latest firmware from the download page here.

 

Please be aware of the following:  

pagewide dynamic seccutiry.png

I suggest you contact your supplier for support.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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