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‎03-08-2025 07:34 AM

HP Recommended

I just bought an HP 9125e, and the cartridges will not go in right then pop out. Am being careful about alignment. What's with these springs?

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4 people had the same question
1 REPLY 1

‎03-11-2025 12:05 PM

HP Recommended

Hi @Jblakeslee,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with Ink cartridges not getting fit and keep popping out and you can see the Spring popping out. 
Could you please share the image.

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Garp_Senchau
I am an HP Employee

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