Cannot use my ink cartridges

[Coreyknapp3]

Good afternoon. I'm trying to print with cartridges provided by HP instant ink, but since we are no longer subscribed we cannot use them. This is frustrating, as we have paid for those cartridges, but now cannot use them. Is there something that can be done so that I do not have to waste these cartridges? Thank you.

[Kuroi_Kenshi]

Hi @Coreyknapp3,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Unfortunately, HP Instant Ink cartridges are designed specifically for use with active Instant Ink subscriptions and cannot function once the subscription is canceled. These cartridges are part of HP's service model where you pay for the printing service rather than the cartridges.

However, here's what you can do:

Regular Cartridges Purchase: You will need to purchase standard HP cartridges that are compatible with your HP Tango X printer. These cartridges will work without needing an Instant Ink subscription.

Reactivating Subscription: If you plan to print frequently and want to use the service again, consider reactivating your HP Instant Ink subscription. This might be a cost-effective solution if you have a stock of Instant Ink cartridges.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,