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Hi @PDCDF,

 

I am sorry to inform you that your private message was not received again.

This issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Hi @Irwin6, I've been trying to get a phone support for over a month, and you just sent me the same instructions your colleagues did some weeks ago, and that don't work.

Please check your inbox again, I've sent the required info yesterday and have re-sent it just now.

 

PDCDF_0-1694459161293.png

 

PDCDF_1-1694459255968.png

 

 

P.S.: please convey to your leadership/ your supervisor that HP Support is by far the worst one I've experienced in my whole life. Last time I buy from you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.