Cartridge error message - not registered for Instant Ink

[peedubulyoo]

I changed my cartridge to the spare that came with the printer and now the printer won't print.  I get an error message saying that the cartridge is not compatible and that I need to register for Instant Ink.

I am registered for Instant Ink although have never had to ask for supplies.  The cartridge came in the box with the printer. 

Any ideas ??

[Betty0610]

@peedubulyoo

Welcome to HP Support Community! 

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