Cartridge won't fit the printer

[A_P3]

I have tried two Yellow 951XL replacement cartridges and neither of them will go into my printer. I got these at Walmart.

Are they simply not really HP cartridges or what?  I got a Cyan at the same place/time and that one fits. Any explanations, solution?

[sandytechy20]

@A_P3

Welcome to the HP support community.

I understand that you are unable to replace the yellow ink cartridge, I am glad to assist you.

If you have tried the steps mentioned in this HP document:- Click here

And if the issue still persists, this might require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support. 

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.