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Cartridge

HP Recommended
HP 4502

HP61 xl Cartridge,  when installed,  printer window said incompatible cartridge(s). But they are the correct size.

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HP Recommended

Hi @Toyotadontct ,

 

Welcome to the HP Support-Community.

 

I suppose this is some kind of communication problem between cartridge and printer. Please clean the electrical contacts. You'll find a detailed manual on how to to it on this hyperlink: 

 

HP inkjet printers - Cleaning the Contacts

 

Cheers!

Nils_K


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