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‎08-30-2022 10:05 PM

HP Recommended
Product: HP OfficeJet 6958 All-in-One Printer

@Betty0610  my printer is an HP Officejet 6950.  Like others, I have a stock of extra HP cartridges. Unless HP finds a satisfactory solution, I will not replenish my stock with new HP cartridges. Instead I will use this money to buy a non-HP printer.  This is shameful business practice and I hope you end up netting an overall loss of revenue for employing this shady practice of obsoleting your own cartridges to force customers to buy new ones. 

Category:
1 REPLY 1

‎09-03-2022 07:18 AM

HP Recommended

Hi @AL224,

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Nal_NR-
HP Community Moderator



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