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macOS 10.14 Mojave

Hi,

Having to move to Spain, have an HP Deskjet Advantage 3830 all in one (with 680 inks), How do I reset to Spain region and what cartridges do I install?

Thank you.

5 REPLIES 5
HP Recommended

@jumboeng

 

Welcome to the HP Support Community.

 

Yes, we'll have to do a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges from the old region/country.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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Thank you for reply--as printer is now being shipped to Spain---

It has the original inks in plus 1 spare (Malaysia)

WHAT ink cartridge number do I need to buy in Spain once region is changed?

Do I need to contact via this means to change location on software when my furniture (printer) arrives in Spain?

Thank you.

HP Recommended

Sure, do contact us again once the Printer is with you so that we can change the region on the Printer.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 

 

 


I am an HP Employee

HP Recommended

What HP cartridge number do I buy in Spain for printer to work when I action region change?thank yoy

HP Recommended

@jumboeng

 

According to this document, kindly buy HP 302 ink cartridges if you are in Spain.

 

I hope that answers your concern adequately. Let me know! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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