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HP DeskJet 2132 All-in-One Printer
Microsoft Windows 10 (64-bit)

Hello,

I have a HP Deskjet 2132 that came from another region and only works with 803 cartridge. In my current country (France) there is only the 302 which is incompatible with the printer setting. Please tell me how can I change the region code of my printer so that it can accept the 302 cartridges.

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
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We would need the black one as well to help you further with this.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

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Have a great day! 

 

 


I am an HP Employee

View solution in original post

3 REPLIES 3
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@trinhtruong

 

Welcome to the HP Support Community.

 

Yes, we'll have to do a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges from the old region/country.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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Hello Betty0610,

 

Thanks for the reply. 

 

1. Yes the printer is connected to a PC using USB cable.

2. The software is installed on the PC.

3. I only have the color cartridge from the old region, the old toner is missing.

 

Please tell me if this would work.

 

Best regards.

HP Recommended

We would need the black one as well to help you further with this.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 

 

 


I am an HP Employee

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