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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: Clearing HP 7520 setup cartridge error message

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09-27-2020 08:31 PM
Hi,
Such a printer cannot be used with Black ink only, if any color is missing, it must be replaced to resume printing.
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09-28-2020 05:35 AM
What is the exact error message? it should show the affected cartridge symbol below or above the error.
When you open the cartridge access door, you will see a symbol indicating each of the cartridges.
Just to make sure, all 5 ink cartridges have ink? including the Photo cartridge too?
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09-28-2020 05:39 AM
It’s the setup cartridge that has the error message.
The set up cartridge has a yellow exclamation point saying it is empty.
But, ALL the other cartridges are brand new and full.
How do I clear the setup cartridge error ?
09-28-2020 08:59 AM
Hi,
The printer was originally provided with 5 Setup cartridges for any of its five base colors, Setup its not it’s kind, it just indicate it was provided with the printer.
The printer uses five different ink cartridges, any empty cartridge must be replaced and the printer cannot print with any empty ink cartridges.
Black, Yellow, Cyan, Magenta and Photo Black ink cartridges:
https://support.hp.com/si-en/document/c01839024
I guess you may refer to the Photo Black as a setup cartridge? You must replace an empty Photo Black cartridge to resume by printing.
Shlomi
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