Colors are printing very muted and dull

[Cloudycloud]

My printer is printing colors very muted and dull, the cyan is more of a navy, magenta is very dark and the yellow is like a mustard color when I print the quality tests 😭 please help me I did the alignment and cleaned the cartridges 

[Echo_Lake]

@Cloudycloud

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Does the copy print out the same way? 
• Have you tried printing from a different application or device? 

Kindly perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues By the end of the article you will be able to isolate the issue.

If the error persists, I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
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