Current UK HP Envy 5030 moving to Philippines

[TazMitz]

Hi, I am planning on emigrating from the UK to the Philippines. I currently subscribe to the Instant Ink Plan. My question is, will I still be able to receive my HP ink, or will I need to source it elsewhere? Also, ill there be any registration issues which will stop me using my printer?

[Hawks_Eye]

Hi @TazMitz 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

Moving countries can bring up some logistical challenges, especially when it comes to services like HP Instant Ink. Here’s what you need to know:

1. Instant Ink Subscription & Delivery

• HP Instant Ink subscriptions are region-specific, instant ink subscription is still not available in the Philippines.
• You will likely need to cancel your UK subscription and register with a new account in the Philippines.
• HP Instant Ink cartridges are shipped only within the country where the subscription is registered, so you won’t be able to receive UK-shipped ink in the Philippines.

2. Printer Compatibility

• Since the printer will be used in a different region from where it was originally bought and used, we need to perform some changes called regional reset for your printer, only after that you will be able to use the printer with the current region ink cartridges.

3. Steps to Transition Your Subscription

• Cancel your UK Instant Ink subscription before moving.
• Check ink cartridge compatibility—you may need to purchase locally available cartridges.

Let me know if you need help with anything else!

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Take care, and have an amazing day!

Regards, 

Hawks_Eye