cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
New member
2 1 0 0
Message 1 of 3
102
Flag Post

DUPLEX PRINTING

HP Recommended
HP M477FDW
Microsoft Windows 10 (64-bit)

My printer won't duplex print. Looking at the onboard device configuration, the webpage reports the duplexer version is set to 0 - does this mean i dont have a duplexer on board?

2 REPLIES 2
Level 12
Level 12
4,647 4,635 543 748
Message 2 of 3
Flag Post
HP Recommended

You have a duplex, make sure it's set to Installed in device settings

 

duplex.png

 

 

 

 

 




My profile on LinkedIn

Reply
0 Kudos
Highlighted
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thanks

the settings look different in win10x64.

but changing the duplex unit to installed and hitting update won’t save. It reverts back to not installed.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation