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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎04-18-2024 07:36 AM

HP Recommended

depleted cartridge error message when ink cartridge is full HP fficeJet Pro 9010 series

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1 REPLY 1

‎04-19-2024 05:11 AM

HP Recommended

Hi @Nuni1357,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

The printer requires replacing empty cartridges only.

 

Be aware that if other cartridges might be low, it might become empty once installing the new cartridges, during the printer preparation following a cartridge replacement.

 

Whenever you get such an error, click Hide and tap the top black bar on the printer screen, then click the Ink Drop icon and evaluate all 4 ink cartridges, be sure to have any empty or low ink cartridges available in hand.

 

You may refer to this document for Depleted Cartridges that must be replaced to resume printing

 

Update the firmware. Click here

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
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