Design of HP 902 ink cartridge

[Sheegog411]

I have been using an HP OfficeJet Pro 6978 for years -- unfortunately the design of the ink cartridge definitely needs some work as the orange tab that has to be snapped off before installing a cartridge is awkward and hard to get off at best.  I have arthritis in my hands and can never get the orange tab off using my hands - I have to use other items available to pry the orange tab off -- this morning when changing the cartridges I bent my fingernail all the way back trying to get the orange tabs off the ink cartridges -- it should not be this difficult to get a simple ink cartridge open.  After numerous *)&^%#&** words expressed regarding the design of the ink cartridges and getting my fingernail to stop bleeding, I felt the best thing to do was provide you this constructive feedback in hopes your engineers/designers can improve this product

[Raj_05]

Hi @Sheegog411,

Welcome to the HP Support Community

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support