DeskJet 3050a is not printing part of lines

[Jmac150]

Just installed new black HP 301 cartridge. Now printer is not printing some lines and only printing part of other lines with print fading towards bottom of line.  Have tried cleaning printheads via HPSmart but makes no difference. Any help appreciated.

[Kumar0307]

@Jmac150, Welcome to the HP Support Community! I’m here to help.

I understand the print quality is not satisfactory. Have you tried installing the old/alternate black ink cartridge and check if the issue persists?

• Which application are you trying to print from?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

Try making a standalone copy from the flatbed glass and check if any lines are missing. By this, we can conclude if this is a hardware or a driver issue.

Make sure you have tried the steps mentioned in this document - No black ink, wrong colors, other print quality issues

If the issue persists, please reach out to the HP Technical Support team in your region for a replacement ink cartridge 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Jmac150]

Hi, thanks for responding.

Tried the copy and parts or all of black lines are not printing.

What does that tell you?

[Kumar0307]

@Jmac150

In this case, it could be a defective black ink cartridge. Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.