Deskjet HP 2130 Printer doesnt take 304 cartridge even tho the box says it is compatible ???

[Kamal9799]

I have purchased a cartridge for   HP Deskjet 2130. It is a 304 cartridge. On the box of the product, it says that it can be used with my printer. Please fix this. This is false advertising. Why does it say on the box that i can use it but your software says that i cannot? I have inserted a picture of the box that lists compatible printers yet your software says it is not.

[Kumar0307]

@Kamal9799, Welcome to the HP Support Community! I’m here to help.

I see that the HP 304 ink cartridges are not compatible with HP DeskJet 2130 All-in-One printer. 

Yes, you are correct, as per this document - Which cartridges work with my HP printer? This model printer uses HP 302 ink cartridges in the European region.

Apologies for the inconvenience caused. Thank you for bringing this up. Let me escalate this issue to the concerned team.

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