Difficulty removing orange clip on ink cartridge

[FlowerEagle]

I have an Officejet Pro 8978 All-in-One Printer. I have a medical condition that causes weakness in my hands and I can't twist off the orange plastic clip on the ink cartridges. Is it O.K. to use pliers to  try to remove this clip?

[Valsimot · Accepted solution]

If you use pliers on orange clips yes, try not to damage or scratch the cartridge itself.

[FlowerEagle]

I ended up calling customer service, and they were great. She actually said that they would replace the cartridge for me if it was damaged while trying to remove the clip. Ultimately, it was channel lock pliers that did the job when I used them to grasp the main  square section of the clip.  When I had tried gripping the long arm of the clip I was afraid it was going to break off.