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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: Disable cartridge protection

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01-24-2022 09:57 AM
Hi all,
How can I disable the cartridge protection on my HP OfficeJet 6600 printer?
I would like to use other cartridges than those from HP.
Thanks!
Rob
01-24-2022 10:50 AM
Cartridge protection has nothing to do with the issue of not being able to use non-HP cartridges.
Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet of printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel displays a message that the cartridge is protected, and it provides information explaining how to proceed.
Only later models have this feature, I'm like 99% sure OJ 6600 is a too old model to support the cartridge protection feature.
01-24-2022 11:41 AM
It could be several reasons but be sure HP cartridge protection has nothing to do with it.
Try a different brand of non-HP cartridges, also make sure ( if possible ) that the printer works with a genuine cartridge, sometimes a defective printer can reject both genuine and non-genuine cartridges.