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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
stinkykong
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Message 1 of 2
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Flag Post

Distortion in bottom third of page

HP Recommended
LaserJet Pro M203dw
macOS 10.15 Catalina

On the bottom third or so of many pages (but not all pages) some font characters, grouped vector lines, etc are vertically scrunched. On pages where this happens, it happens on every printed example. On another printer, the issue won't occur. I seem to only see this on this printer but it doesn't happen on all pages, just certain ones and on those pages it happens consistently. Below is a link to a scan of a PDF of a page of music where the bottom staff line shows to be scrunched. The picture probably describes better than I can with words.

I wonder if this can be fixed or if I should find a better printer. This is the first HP LaserJet (of 4 that I've owned) that I have not been totally pleased with.

Here's the image:

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@stinkykong

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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