Enrolling older printer in Instank Ink

[Tina0610]

My husband has an HP OfficeJet Pro 8710 printer that he has owned for more than a year and would like to enroll in Instant Ink.  Is this possible now, since we didn't enroll when first purchasing the printer?  I don't know if it matters, but the printer is out of warranty.  Thank you for any insight anyone has!

[Dragon-Fur]

@Tina0610 

Welcome to the HP User Community.

Yes, this printer is eligible:

https://www.hp.com/us-en/printers/instant-ink/printer-compatibility.html

Click "Check now" to see the list of printers currently supported by the service.

Instant Ink "Print by Page" is a great service for those who print regularly, use a lot of ink, and want the convenience of a managed print service.

Before you enroll,  get help to decide whether an Instant Ink subscription plan is right for you.

Read everything - watch everything - read the Terms of Service contract (yes, do that).

I suggest you also read the  HP Instant Ink - Cancel Your HP Instant Ink Service

When you decide to enroll, follow the instructions or call Instant Ink Support for help.

The Support number is listed on both the website (scroll down) and in that important contract document, too.

HP Instant Ink - Enrolling in HP Instant Ink

and...

Things that are Instant Ink

Instant Ink >> Details / How-to / Articles / Contact Information

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Instant Ink Support >> HP Instant Ink Support   

Instant Ink - Chat

Instant Ink Support Website – Read…

HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract

Not your home site?  Click the Flag to change to your region.

Scroll down – look for contact number on the webpage.

AND

Examples of the Terms of Service Contract for various regions

NOTE:  Terms of Service Document includes phone contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

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Lots of  information – Instant Ink

Start here:  Get HP Instant Ink Support

Sections

• Your ink  - including section Where is my ink or toner?
• Your HP Instant Ink account
• Your printer connections (including sections related to connection issues and “Which printers are eligible for HP Instant Ink?")

HP Instant Ink - Manage your account

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How does it work?   Details / Plans / Cancel Information

Check through the Website  FAQ

Additional Information:

 HP Instant Ink - Cancel Your HP Instant Ink Service

HP Instant Ink - Enrolling in HP Instant Ink

HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed

TKB article contributed by HP JessikaV

Fixing Instant Ink cartridge errors

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Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[Dragon-Fur · Accepted solution]

@Tina0610 

Welcome to the HP User Community.

I am not able to help you directly - I do not work for HP.

Those of us "outside" of HP cannot access any private information.

When you are able to do so,

I suggest you contact Instant Ink Support .

If they are keeping to business hours, try on Monday.

The printer might generate a new code if you stop Web Services for a bit and then restart Web Services.

All about Web Services:

HP printers - Cannot connect to Web Services

At this point, there is no reason that you need to think about Step 9...

Most of the time, any problems can be fixed.

What else?

I will tag the moderator team that you need help.

You may choose to wait here in the Community for an agent to find and respond to your question.

Waiting is not faster – our Community is not Instant Ink Support – Waiting generally works.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[Tina0610]

Thank you so much once again for your response ... HP's customer service is not available on the weekends unfortunately, and I was hoping to be able to resolve the issue today, but I will have to be patient and wait.  😊  I'm sure there is some kind of a work around that will enable us to complete the enrollment in Instant Ink for this printer, I just need to find some patience.  Thanks again for your willingness to reach out and attempt to assist me today.   Have a great weekend!