Envy 4520 ink cartridge clip came off

[10eleven]

Please describe in detail how I can get the clip/flap/whatever that holds the ink cartridge back into its home. I cannot load ink with it off. 

[Hawks_Eye]

Hi @10eleven 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

I understand how frustrating this must be—especially when a small part like the ink cartridge clip prevents you from loading ink properly.

Inspect the clip for any signs of breakage. If it is cracked or broken, it may need replacement. If intact, proceed with reattaching.

If the clip is damaged beyond repair, you may need to replace it.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[entine]

where can i buy a replacement clip?

[Hawks_Eye]

@entine 

Thanks for getting back to us.

Unfortunately the clip is not an individual part which is available for replacement.

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye

[TYCOBBY]

Same problem. Can you send me the same "private message to guide you on the next steps." that you sent the other poster?

[TYCOBBY]

Same problem. Can you send me the same "private message to guide you on the next steps." that you sent the other poster?