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If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎02-18-2021 12:54 PM

HP Recommended
Product: Envy 6032 printer
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have purchased directly from HP the Envy 6032 and it is advertised on the website ( and documentation in box) to come with 5 months instant ink free. There was no redemption code in the box therefore I called support who directed me to enrol onto a an instant ink plan, which I did, but still the 5 months free trial has not been activated??

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-18-2021 01:02 PM

HP Recommended

hey @dell1081 🙂 

 

For questions about Ink Cartridges or Toner subscription plans, we recommend that you access the following site, it contains the main answers for most frequent questions about these plans: https://instantink.hpconnected.com/us/en/l/v2 

 

 

 

We also have a post to help you, check it out: HP INSTANT INK, HP+ PLANS: INK AND TONER.  

 

  

 

If you still have questions, you can chat with our Virtual Agent. 

 

  

 

We hope these options be of help, thanks for visiting the HP Support Community.

 

Regards,

 

MarcusC

I work on behalf of HP.

View solution in original post

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1 REPLY 1

‎02-18-2021 01:02 PM

HP Recommended

hey @dell1081 🙂 

 

For questions about Ink Cartridges or Toner subscription plans, we recommend that you access the following site, it contains the main answers for most frequent questions about these plans: https://instantink.hpconnected.com/us/en/l/v2 

 

 

 

We also have a post to help you, check it out: HP INSTANT INK, HP+ PLANS: INK AND TONER.  

 

  

 

If you still have questions, you can chat with our Virtual Agent. 

 

  

 

We hope these options be of help, thanks for visiting the HP Support Community.

 

Regards,

 

MarcusC

I work on behalf of HP.
Was this reply helpful? Yes No
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