Envy 7134 All-in-one-Fotodrucker poor, even worst quality

[UKrause]

Hi over there,

it's a HP Envy 7134 All-in-one-Fotodrucker under Instant Ink. Printing results became very poor 3 weeks ago. As you see in the picture, cleaning could not performed, ink content seems ok.

So what? Should I clean catridges with ear cleaning cotton wool? Should I insert new catridges? Feels a bit silly, frankly spoken.

Best regards

U. Krause.

print doctor isn't able to help out

[TEJ1602 · Accepted solution]

@UKrause, Welcome to HP Support Community!

If you have additional ink cartridges try to replace them and see if that helps.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[UKrause]

Yes, that was it - use new catridges -  thank you very much.

As you see, the print & scan doctor did not recognize that or made a misleading estimation.

So, what is your experience, HP Instant Ink wants the printer always  online - which is in my opinion an overdoing - do the catridges dry out if not used on a daily base?

[TEJ1602]

@UKrause

Yes, we recommend you keep the printer connected to the network always. The cartridges will dry out if not used for a long time. refer to the document HP Inkjet Supplies - Storing and Handling Ink Cartridges for help.

I hope that answers your concern adequately. Let me know!

Thanks!