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‎02-20-2023 03:53 AM - last edited on ‎02-20-2023 12:11 PM by Moderator

HP Recommended
Product: HP ENVY 5032 All-in-One Printer

I have received a wrong cartridge for the printer. It is bigger than the black one, so I get an error message on the display. Can't print! Where can I get some help? I need a cartridge that works!

Category:
1 REPLY 1

‎02-26-2023 02:12 AM

HP Recommended

Hi @Anneheidi 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.


I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support
 


I am an HP Employee

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