Excess of toner on drum and transfer roller

[smeelah2]

I've switched between 3 separate toner cartridges that were previously working. With two of them, there is an excess of toner on each side of the page, drum and roller. With the third cartridge, the entire drum is covered in toner and also building up on the edges. Is there something in the printer that could cause this? The roller looks fine otherwise. I've cleaned out the printer 2 or 3 times but it soon accumulates. It's an old printer but it's particular useful for my art jewellery technique and so I would like to try to keep using it.

I was also already having issues with horizontal lines at 76mm and white areas within solid black images. If this is a fuser issue, can the fuser be replaced? I don't see anything about that in the manual or support docs. 

Thanks so much for any help!

[sandytechy20]

@smeelah2

Welcome to the HP support community.

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

[Repairatrooper]

You have 3 bad cartridges. If these are orginal HP cartridges that have not reached very low on the supplies status you can request a warranty replacement. If these are non-HP cartridges you will need to contact the vendor you purchased them from. The problems you describe are usually caused by cartridge problems.