Faulty ink cartridges

[Johnjj1]

Have any other customers have problems with getting ink cartridges delivered? I bought printer because I believed HP sales blurb about never having to worry about ink supplies  etc..  Big mistake.   I have already wasted 10 days of my time this month, waiting for cartridges to be delivered. Cartridge did arrive but then only lasted one day before the ink ran out again.   I now have to wait another 10 days to get a replacement. I have repeatedly asked HP to send replacements by return but I may as well talk to a brick wall.  I could order a new printer and get that delivered the next day BUT ink takes 10 days.  Why can't HP customer services actually give some service to its customers.?  I am wasting days and days this month, just waiting for ink. What a rubbish service!  I would caution anyone to think very carefully before choosing to rely on the HP Printing Plan  ink delivery system.

[Jay_G24 · Accepted solution]

Hi @Johnjj1,

I'd like to help!

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!