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‎09-13-2022 06:46 AM

HP Recommended

How do I fix this pinhead issue? I have done printer pin cleaning 1 and 2 and advanced cleaning. I have also manually cleaned the pin head with a solution. Nothing seems to make a difference. 

Printer Report.jpg

Category:
2 REPLIES 2

‎09-21-2022 02:29 AM

HP Recommended

Hi @H2HChildCare,

Welcome to the HP support community.

 

I understand that you are getting print head errors. I'd like to help!

Fabulous analysis. Spectacular diagnosis of the issue before posting. Kudos to you for that. You've done a remarkable job performing the steps. 

 

Please go through the document here and see if you have performed all the steps and keep me posted. 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



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‎09-24-2022 10:50 AM

HP Recommended

Hi @H2HChildCare,

 

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

 

Have a great day! 

Nal_NR-
HP Community Moderator



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