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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-14-2025 05:44 PM

HP Recommended

Printer not used for a year. Print quality very poor, but ink levels reported as high. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2025 06:03 PM

HP Recommended

Hi @Pheasant1950 

This could happen because there are some ink dried inside cartridge, and you need to clean it up.

 

Remove cartridges from the printer and follow steps from the next video:

>> https://www.youtube.com/watch?v=iFu9c6Tvuc8

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎10-14-2025 06:03 PM

HP Recommended

Hi @Pheasant1950 

This could happen because there are some ink dried inside cartridge, and you need to clean it up.

 

Remove cartridges from the printer and follow steps from the next video:

>> https://www.youtube.com/watch?v=iFu9c6Tvuc8

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
2 people found this reply helpful
Was this reply helpful? Yes No
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