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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP 550 Smart Tank trouble printing

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05-21-2025 06:14 AM
I own this printer for 2 years now and lately it causes nothing but problems-
The print quality is absolutely horrible and streaky - if it prints at all. Usually it prints half a page before completely freezing spitting out half a page before giving me an error message.
Troubleshootting yielded nothing other than "Printer is fine"
I cleaned the print heads , there is no paper jam and ink is full.
My patience is slowly but surely nearing its end.
05-22-2025 03:42 PM
@VoxolaPyro, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Check the Printhead Alignment & Calibration
Sometimes, even after cleaning the print heads, they need to be realigned or recalibrated. If the printer has a self-calibration tool, run that and see if it helps. The streaking could be a sign of misalignment.
Run HP Print and Scan Doctor (Windows only):
- Download and run the HP Print and Scan Doctor tool. Follow the prompts to diagnose and fix common printing issues.
Update Printer Firmware (Update the firmware on an HP printer | HP® Support)
- Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.
Restart the Printer
- Turn off the printer.
- Unplug the power cord from the back of the printer.
- Press and hold the power button for 30 seconds.
- Wait for 60 seconds and connect the power cord back in.
- Turn on the printer.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee